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Quality assurance
From incoming goods to delivery to our customers: Our excellent processes for ensuring product quality at a glance.
We are convinced that the service provided by our technical and warehouse department far exceeds the standard and can guarantee you outstanding product quality. To this end, we have developed highly-modern and partially automated processes that put our goods through their paces. Take a look at the videos and information about our services and let our Managing Director Kai Kutter give you a closer look at the topics.
Incoming goods inspection
When a delivery arrives by container, the incoming delivery note is scanned at the inspection table and the silkscreen and weight of the battery are checked. The weight is automatically transferred to our system and the Hioki is used to measure the internal resistance and volts.
In addition, all products are checked for performance and some are temporarily stored in order to be able to carry out new aging test processes after 2-3 months.
The water bath and the temperature cabinet
We check the standard of our products very regularly so that we can always offer our customers top quality.
To do this, we use a water basin to test the longevity of our batteries. This is used to check whether the EUROBAT service life stated on the batteries is correct.
We have an in-house temperature cabinet for further tests. This can be used for tests from -80 °C to plus 180 °C. Various materials as well as lithium battery packs and lead batteries can be tested in different spheres. In this process, the products are charged and discharged and it is checked whether the batteries switch off correctly in the correct position. The endurance of the materials used is also analysed.
Service testing using a modern cloud solution
Before delivering our products, we carry out extensive tests on each individual module to ensure that the full capacity is available. We also check that the communication functions are working properly and that all cells in the memory are properly balanced. This is important to ensure consistent performance.
The innovation is that we completely cycle through all systems for this customer in advance. With a modern cloud solution, it is possible for us to monitor and analyse the voltage of each individual cell at module level. As soon as a cell deviates by 0.05 volts from the average of all other cells, the device sends a red signal. As a rule, not many manufacturers offer this special service of analysing the modules in Germany in detail before the large-scale systems go into operation.
This analysis allows us to check whether the modules can maintain their full quality exactly. This is already done in advance in Asia in individual tests, but we then repeat the test here in Germany to ensure that the specified data matches, the batteries perform and we can deliver top quality to our customers.
Our brand new refinement hall
As we have already reported in our energetic company news, we have been able to acquire a new warehouse at our site in Norderstedt. Our brand new and modern refinement hall is now being built on these new 500 square metres.
The finishing hall is currently being expanded and will continue to be developed and modernised over the coming years. Our employees in the technology and logistics department are already working on automating the top charging process and are independently developing procedures and accessories to make the entire process more efficient.
From up to 300,000 batteries, which we were able to topcharge in our old charging hall, our capacity will increase by approx. 300%. This will enable us to continue to provide you with the best top charging service despite the increasing order volume.
This service is unique and is particularly popular with customers in the UPS sector. The homogenised and leveled batteries are ready for use immediately after delivery thanks to multiple testing and top charging.
The inspection services of our technical department
Our technical department ensures that our products are constantly checked. Be it for incoming goods, to check the products from Asia or to process your complaints. Take a look at the tour by our Managing Director Kai Kutter and let him explain our processes in the technical department to you.