This information is only intended for use in the event of transport accidents involving lithium batteries.
In the event of a transport accident involving lithium batteries, we will be happy to assist you. As soon as you are aware of a transport accident, you can call our service hotline on +49 800 611 631-0 for support. Our employees are available during our business hours from Monday to Thursday, 8:00 a.m. to 5:00 p.m. and on Fridays, 8:00 a.m. to 2:00 p.m.
Please note: Our service hotline does not provide information about emergency procedures, but will assist you with questions about the contents of the parcel and how to proceed in the event of damaged goods. Outside our business hours, you will find all information on what to do in the event of an accident under the following links:
MSDS (Material Safety Data Sheets)
If these documents are not carried with the goods for reasons of special regulation ADR188 or are no longer available due to the accident, you can retrieve them in the "Downloads" section of the respective product or for our own brands in our Download center. The websites of the respective manufacturers are another source..
Information/downloads from official bodies on the subject of "dangerous goods
- ADR: Agreement concerning the International Carriage of Dangerous Goods by Road
- IMO: IMDG Code
- IATA Website
- OTIF: RID